Shipping and Deliveries Policy
All prices are shown in Australian dollars.
Our products are only available for Australia and New Zealand customers.
Our delivery policy is between 7-10 working days from receiving your order. For customers in metropolitan areas in VIC, NSW, TAS, ACT, SA, QLD please allow up to 7 working days to receive your order, and customers in WA, NT, and Central and Northern QLD and country areas please allow up to 10 working days. For customers in New Zealand please allow up to 14 working days, depending on your delivery choice.
We will advise and refund to you within 7 working days should the items you ordered not be available.
DELIVERY CHARGES – STANDARD SHIPPING QUOTED ON CHECKOUT CAN VARY ON BULKY OR LARGER ORDERS
Freight will be on charged to customers as per Costume Caves negotiated freight rates with various carriers at the cheapest rate. This will be determined by size, weight and destination. We will contact you if the shipping is more that quoted on checkout prior to finalising your order.
Any damage or return stocks, please contact the office on 02 4447 8585.